0800 028 6353

Privacy Policy

It's important to us that you trust how we handle your personal information. Please read our policy to discover what data we collect and why, how we use the information we collect and the choices you have. We've tried to keep it clear and concise, however if you do have any questions, please get in touch.

Having your personal information allows us to do many things. We can accept your order, process your payment and deliver your purchases. When you subscribe to our mailing list, you allow us to keep in touch with you so we can inform you of any developments we think would interest you, such as new product information. Through data collection, we can better understand your needs and preferences, so we can improve and serve you more effectively.

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by DLM Distribution t/a Direct Letterbox Marketing.If you have any requests concerning your personal information or any queries with regard to these practices please contact us at enquiries@directletterboxmarketing.co.uk.Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 2018.

Information collected

We collect information from visitors to this website through the use of online forms / email hyperlinks every time you email us your details.

We collect additional information automatically about your visit to our website.Please see our cookies policy for more details.

Use of personal information

We process personal information collected via this website for the purposes of:

Providing and personalising our services;

Dealing with your inquiries and requests;

Administering orders and accounts relating to our suppliers or customers;

Maintaining information as a reference tool or general resource;

Providing reservation or booking services; and

Providing you with information about products and services.

We will send you information according to the preferences you submitted via our data capture form.If you would like to change these preferences at any point, please email enquiries@directletterboxmarketing.co.ukor call us on 0800 028 6353.Alternatively you can also write to us at Direct Letterbox Marketing, Unit 6, 88 Kettles Wood Drive, Woodgate Business Park, Birmingham, B32 3DB.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.Find out more about cookies on www.allaboutcookies.com.

We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile.

Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account.

Most browsers will allow you to turn off cookies.If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.com.Please note however that turning off cookies will restrict your use of our website.

Marketing

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you.

This will be in accordance with the preferences that you indicated when you completed your order form / data capture form.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please email enquiries@directletterboxmarketing.co.ukor call us on 0800 028 6353.Alternatively you can also write to us at Direct Letterbox Marketing, Unit 6, 88 Kettles Wood Drive, Woodgate Business Park, Birmingham, B32 3DB.

Disclosures

We will not share your data with third parties except as required to do so by government bodies and law enforcement agents.

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy.If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Subject access requests

You have the right to see what personal data we hold about you.To obtain a copy of the personal information we hold about you, please write to us at Direct Letterbox Marketing, Unit 6, 88 Kettles Wood Drive, Woodgate Business Park, Birmingham, B32 3DB. Please note that we reserve the right to charge a fee of up to £10 for any such request.

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis.This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation.By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Amendments

Please note that this privacy policy is subject to change from time to time.It was last reviewed May 2018.

Contact

If you have any queries about this Privacy Policy, or if the personal data we hold about you is not up to date, please contact DLM accounts@directletterboxmarketing.co.uk

If you have any feedback on our website, of if you have a complaint regarding an order, please email us at enquiries@directletterboxmarketing.co.uk

This Privacy Policy is provided by DLM Distribution - reg company 06747223 - Direct Letterbox Marketing, Unit 6, 88 Kettles Wood Drive, Woodgate Business Park, Birmingham, B32 3DB.